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Help and guides

Charge and place the tracker

The tracker arrives configured and assigned to your account, but not charged. Charge it fully, check that it reports, then place it.

Steps

  1. Charge it with the cable in the box: the larger, flat USB-A end goes into a USB wall charger or a computer, the small USB-C end into the tracker. It does not charge with a USB-C to USB-C cable. A full charge typically takes about 6 hours, 4 to 8 hours depending on the charger.
  2. Sign in and find the tracker in your list. Check that it shows Online and look at its Battery level.
  3. Set the report interval for the job before you leave.
  4. Place it against a steel surface. The magnet is built into its base, so there's nothing to attach.
  5. Check the map: the tracker shows Online, and its position moves when the vehicle moves.

Good to know

  • Charging is up to you. In real use a full charge lasts about a month: we measured 24 to 62 days, typically 33. A faster report interval uses more battery.
  • The battery level comes with every report, under Battery on the tracker's card. A low-battery alarm shows on the map and in the alarm history.
  • The housing is IP65: sealed against dust and water jets. It works from −20 °C to +70 °C.
  • Know your state's law before you place a tracker. Read about lawful use.

Next guide: Change the report interval

Still stuck?

Email support@triangletracking.com or use the support form. Include the tracker's name and what you see on the screen.