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Change the report interval

The report interval is how often the tracker sends its position while it moves. You change it remotely, from the tracker's card.

Steps

  1. Open the tracker's card. On a computer, click ▼ next to its name. On a phone, pull up the sheet with ▲ More and open ⚙️ Controls.
  2. Next to Report Interval:, choose an interval. The one the tracker last confirmed is marked (current).
  3. Click Set. The button shows Sending…, then a line under the buttons shows how the command is doing, for example Report interval 1 minute: Confirmed.
  4. In the iPhone and Android apps, open Commands in the pull-up sheet, tap Interval, pick an interval on Reporting Interval and tap Apply.

Good to know

  • The choices run from every few seconds to every few minutes, plus Start/Stop: the tracker then reports when movement starts and when it stops.
  • A faster interval uses more battery.
  • The tracker sends no positions while it's still, whatever the interval.
  • If the tracker is offline, the change waits and is sent when it reconnects. The line reads Waiting for the device.
  • You see the interval only if you may send that command. The owner always can; someone the tracker is shared with can if the owner allows it.
  • Last known settings on the tracker's ⚙️ Settings page shows the interval the tracker last reported.

Next guide: Send a command and read its status

Still stuck?

Email support@triangletracking.com or use the support form. Include the tracker's name and what you see on the screen.